Mrs S. E. Smith
Sutton Coldfield, West Midlands
Dear Kevin
I write to thank you for a lovely job in the building of
my new conservatory. I have over the last 10 days, had several
people to my home for various reasons and each and everyone
of them have admired the conservatory and said what a good
job you have done.
Of course, I knew that myself, but it is nice to have it
confirmed by several different people.
I wish you and your company every good wish for the future.
Thank you for everything.
Yours Sincerely,
Mrs S. E. Smith
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Peter & Anne Ingle
Tamworth, Staffs
To JMI
We would like to thank you for the wonderful job you did
for us in the construction of our conservatory. All of your
workforce who were involved in the work were courteous,
efficient and showed respect for our property. We were left
with no mess whatsoever and the place thoroughly clean.
All our friends who have seen our conservatory have commented
on the quality of the product and workmanship. Everyone
has said the same remark, it is classy, and we think exactly
that, it has totally transformed our house, we now spend
many happy hours there, once again we would like to thank
you for what you have done and would add that we would not
hesitate to recommend JMI.
Yours Sincerely
Peter & Anne Ingle
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Geraldine and David
Tamworth, Staffordshire
Dear John
We are now sitting in very pleasant surroundings, a new
JMI conservatory, enjoying our garden to the full.
We were very impressed with everyone who was involved. They
were both conscientious and hard working. Despite unforeseen
difficulties along the way and a spell of terrible weather
they continued working to a high standard to give us this
beautiful conservatory.
Our only regret is that we didn’t have one earlier.
Thanks again for your help
Yours sincerely
Geraldine and David
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Mrs P M Cheshire
Sutton Coldfield, West Midlands
Dear Mr Masefield
Your company installed double glazing at the above address
April 03. I take this opportunity to thank you for all the
work carried out, and to express my pleasure in selecting
your firm.
The installation and ‘follow-up’ was engaged
with efficiency and the result is both pleasing and satisfactory.
I am aware of your weekly advert in the Sutton News and
fully endorse the points set out in its publication
Yours sincerely
Mrs Pat Cheshire.
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J Green
Four Oaks, Sutton Coldfield
Dear Sirs
I feel that I must write to thank you for the first class
job that your fitter Mr Perry Cope did for us in replacing
my windows on Wednesday and Thursday of last week. He did
a first class job and was a very polite and pleasant gentleman
at all times.
I am very pleased indeed with the finished result and every
where was left neat and tidy to my complete satisfaction.
I would certainly recommend JMI to anyone.
Yours faithfully,
J Green
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Mrs D Poar
Kingsbury, Nr Tamworth, Staffs
Dear sir/madam
Thank you for providing a professional and prompt service
on the installation of our new windows.
We won’t hesitate to recommend your company to friends
and family in the future. We look forward to dealing with
you again in the future.
Yours sincerely
Donna Poar.
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R D Ash
Sutton Coldfield, West Midlands
Dear Sirs
Today your fitters installed a new replacement patio window.
May I just say that this was done quietly, efficiently,
without fuss or mess. I am most impressed and would not
hesitate to recommend you to anyone wishing to have similar
work done. Many thanks.
Yours faithfully
R. D. Ash
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Michael O’Halloran
Fours Oaks, Sutton Coldfield
Dear Mr Mansfield
Please accept this letter as acknowledgement for safe receipt
of the ten year warranty for the work recently carried out
by JMI at the above property.
I would like to formally record my total satisfaction as
a customer on the way in which JMI staff had without question
sought to deliver a first class customer service. I have
the highest regard for your customer service delivery, even
when on this occasion it may have cost JMI in commercial
terms.
Nevertheless I feel you met your claims of ‘putting
the customer first’. Congratulations to you both and
to your team.
We would have no hesitation in recommending JMI to our friends
and colleagues or to commission JMI to undertake other works
for us in the future. Thanks again.
Yours sincerely
Micheal O’Halloran
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Douglas and Hilary Jefferies
Sutton Coldfield, West Midlands
Dear Colin and Sharon
Thank you for the new windows and doors recently fitted
here. They provide the improvements we had hoped for, and
we were impressed by the skill and speed of your fitting
team, who we found very obliging and easy to accommodate.
With best regards to all.
Yours truly,
Douglas and Hilary Jefferies.
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A Bafied
Erdington, Birmingham
Dear sir/madam
We feel we had to write to you after the completion of the
work at the above address. At the time when things go wrong
you think, we did our research on double glazing companies.
Did we choose correctly? We were worried and upset at the
complications that occurred with our installation, but when
complications arise the proof of the quality of the company
chosen is tested.
We appreciate the trouble, speed and efficiency you and
your company went to redress the situation. The new fitters
you sent were a credit to you. It is very nice to know that
we did choose the correct double glazing company and it
is very reassuring that the after sales team are there to
help.
We will have no problem in recommending you and have already
had very nice comments about your work by our neighbours,
the finish and look of the windows and porch speaks for
itself. Thank you again for your prompt action and concern.
Yours truly,
A Bafied
